Privacy Policy

This privacy statement discloses the privacy practices for Green Co Holding Pte Ltd. We are committed to protecting your privacy and encourage you to periodically review this page to be informed of how we protect the information you disclose to us.

If you believe that Green Co Holding Pte Ltd is not abiding by our posted privacy policy, please email us at greencoholding@gmail.com

We may collect information about your device, including where available your Internet Protocol address, for reasons of fraud protection. We may also collect information about your device’s operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.

Our Site uses cookies to distinguish you from other users of our Site. This helps Us to provide you with a good experience when you browse our Site and also allows us to improve our Site. For detailed information on the cookies we use and the purposes for which we use them see our Cookie Policy.

Information Collection and Use

Green Co Holding Pte Ltd collects information from our users at several different points on our website.

Warranty Registration

We request information from the user on our order form when making a purchase. Here is where a user must provide their contact information, like name and shipping address, and etcetera. This information is used for verfication purposes and to fill the customer’s warranty. If we have difficulty processing them, this contact information is used to communicate with the customer.

Types of Data collected

Among the types of Personal Data that this Site collects, by itself or through third parties, there are: email address and Cookies.

Other Personal Data collected may be described in other sections of this privacy policy or by dedicated explanation text contextually with the Data collection.

The Personal Data may be freely provided by the User, or collected automatically when using this Site.
Any use of Cookies – or of other tracking tools – by this Site or by the owners of third party services used by this Site, unless stated otherwise, serves to identify Users and remember their preferences, for the sole purpose of providing the service required by the User.

Failure to provide certain Personal Data may make it impossible for this Site to provide its services.
Users are responsible for any Personal Data of third parties obtained, published or shared through this Site and confirm that they have the third party’s consent to provide the Data to the Owner.

Methods of processing

The Data Controller processes the Data of Users in a proper manner and shall take appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data.

The Data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to the Data Controller, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of the site (administration, sales, marketing, legal, system administration) or external parties (such as third party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner. The updated list of these parties may be requested from the Data Controller at any time.

Place
The Data is processed at the Data Controller’s operating offices and in any other places where the parties involved with the processing are located. For further information, please contact the Data Controller.

Retention time
The Data is kept for the time necessary to provide the service requested by the User, or stated by the purposes outlined in this document, and the User can always request that the Data Controller suspend or remove the data.

The use of the collected Data
The Data concerning the User is collected to allow the Owner to provide its services, as well as for the following purposes: Access to third party accounts and Contacting the User.
The Personal Data used for each purpose is outlined in the specific sections of this document.

Contact email
Access the User’s contact email address.
Detailed information on the processing of Personal Data

Contacting the User
Additional information about Data collection and processing

Legal action
The User’s Personal Data may be used for legal purposes by the Data Controller, in Court or in the stages leading to possible legal action arising from improper use of this Site or the related services.
The User declares to be aware that the Data Controller may be required to reveal personal data upon request of public authorities.

Additional information about User’s Personal Data
In addition to the information contained in this privacy policy, this Site may provide the User with additional and contextual information concerning particular services or the collection and processing of Personal Data upon request.

System logs and maintenance
For operation and maintenance purposes, this Site and any third-party services may collect files that record interaction with this Site (System logs) or use for this purpose other Personal Data (such as IP Address),

Catalog, Newsletters, Etc.

If a user wishes to subscribe to our catalog, newsletter, etc., we ask for contact information such as name, street address and email address to provide these communications. Because we respect our users’ privacy, we provide a way to opt-out of these communications. Please see the choice and opt-out section below.
On rare occasions, it is necessary to send out a strictly service related announcement. For instance, if our service is temporarily suspended for maintenance we might send you an email. Generally, users may not opt-out of these communications, though you can deactivate your account. However, these communications are not promotional in nature.

Tell-A-Friend
If a user elects to use our referral service for informing a friend about an item, we ask them for the friend’s name and email address. Green Co Holding Pte Ltd will automatically send the friend a one-time email inviting them to visit the site. We do store the friend’s email and they have an option to opt-out in the communication.

Special request page
Our customers can use the special request page to inquire about products that they cannot find on the website, such as, for example, special orders. Personal information is gathered during this process.

Need help?

Contact a member of our customer service team by email to greencoholding@gmail.com